PSE&G and SUEZ Temporarily Suspends Shut-offs Due to the Coronavirus Outbreak

PSE&G and SUEZ, the companies that provide energy and water to North Bergen, announced that no one will be shut-off during the current coronavirus outbreak.

SUEZ says that company officials “are ensuring that drinking water safety and uninterrupted service remain top priorities.”

SUEZ will ensure no customer’s water is shut off during this crisis, unless there is a water main break, or similar emergency. Anyone who has received notice that, due to account arrears, their water may be shut off, should disregard that notification. SUEZ is overriding this pre-programed online notification

PSE&G announced that they are temporarily suspending shut-offs of electric or gas service to residential customers for non-payment. This policy is effective immediately and will remain in effect at least through the end of April

“In the interest of protecting public health, PSE&G is temporarily suspending shut-offs of electric or gas service to residential customers for non-payment. This policy is effective immediately,” says a PSE&G spokesperson. “We recognize that customers may experience financial difficulty as a result of the outbreak, whether they or a family member fall ill, are required to quarantine, or because their income is otherwise affected. We hope to alleviate those customers’ concerns about their electric or gas service during this time”

New Jersey residential customers experiencing financial difficulty as a result of issues related to the coronavirus should contact PSE&G by calling 1-800-357-2262 to enter into a deferred payment arrangement.